Once again, insulation has been in the headlines for all the wrong reasons, with the recent home 'insulation scandal' BBC report raising concerns among homeowners and businesses alike. We understand that such coverage can cause worry for both existing and potential customers, so let’s take a moment to set the record straight.
Misinformation and Misrepresentation
The reports circulating in the press are vague, misleading, and, quite frankly, frustrating for companies like ours that prioritise quality, integrity, and service. While it’s true that some insulation installations have failed, the root of the problem lies not in insulation itself but in the installation and the way certain government-funded schemes have been managed and executed.
The Real Issue - Quality vs. Quantity
From what we understand, the reported issues stem from various types of insulation installations - including cavity wall and solid wall insulation - carried out under government-backed schemes. In our experience, these schemes often prioritise volume over quality. This has led to the rise of opportunistic companies that appear overnight, chase the latest funding opportunities, and disappear once the money runs dry. The focus becomes profit, not performance, and that’s where problems begin.
External Wall Insulation (EWI) Is Not the Problem
To be clear, External Wall Insulation (EWI) is not to blame here. The real issue lies in how these schemes are structured and the lack of rigorous enforcement of quality standards.
One of the main concerns highlighted in recent reports is the presence of mould and damp. When insulation is installed correctly using the right materials and techniques, it should help eliminate these issues by improving a building’s thermal performance and preventing condensation. Poorly executed installations, however, can create or exacerbate damp problems if ventilation and moisture management are not properly considered. This is why choosing a reputable company with expertise in high-quality installations is crucial.
Looking Ahead
As more details emerge in the coming weeks, we expect a clearer picture of the real reasons behind these reported failings. In the meantime, we want to reassure our customers that when done correctly, insulation remains one of the most effective ways to improve energy efficiency, reduce costs, and enhance home comfort. At Cobalt Carbon Free, we remain committed to delivering high-quality insulation solutions that stand the test of time. The proof can be seen in our reviews, which we're very proud of!


If you have any concerns or questions, don’t hesitate contact us. We’re always happy to provide expert advice and clarity.

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